Getting Past No: Negotiating in Difficult Situations Digital Media & New Communications Technologies 'more in this series')

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Getting Past No: Negotiating in Difficult Situations Digital Media & New Communications Technologies 'more in this series')ISBN 13: 9780553371314 Publisher: Random House Publishing Group Publication date: 01 01 1993 Edition description: Revised Edition Pages: 208 Sales rank: 122,083 Product dimensions: 5. 23(w) x 8. 22(h) x 0. 52(d) We all want to get to yes, but what happens when the other person keeps saying no? How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker? In Getting Past No, William Ury of Harvard Law Schools